Ja, gerne! A1 - Deutsch im Tourismus: Kursbuch ( inkl. CD)

RM119.63 MYR
SKU 9783060207329
Ja,gerne! A1
German in tourism is aimed at students and employees of the tourism sector without previous knowledge
from language. The course / exercise book serves to prepare A1 level of the European common mark and include an exam model  "Start Deutsch 1Â". The 14 lessons offer more than 180 minutes of material audio and phonetic exercises.
Content:
- Typical situations in dealing with tourists and clients,
among others
- How to describe the accommodation, communication with customers by phone, react to orders and claims of the client, make reservations.