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What is my shipping charges?

Your total shipping charges will automatically compute during checkout prior to the completion of your order. Please note that shipping charges are calculated based on weight, dimensions and destination. Within Malaysia shipping is free. For orders above 50 items, shipping charges are generally voided (except Pakistan and a few other countries)

When will I get the books I ordered?

If you have ordered books which are in stock,  within Malaysia, your order will be delivered to you within 3 to 5 business days and; 14 working days for International delivery which could be subjected to delay due to Customs Clearance and/or by Local Postal Service of recipient's country. If items are not in stock and need to be newly ordered, it would add on another 15 working days.

How are the books delivered?

The books will be delivered to your doorstep by courier.

What happens if I do not receive my book after the stipulated delivery time?

Should this occur, please e-mail us at info@piefke-trading.com. Remember to include your Order ID in the e-mail.

What should I do if I received wrong product(s)?

Kindly e-mail to info@piefke-trading.com for further assistance. NOTE: We will not accept request for cancellation nor refund if the product(s) sent is as per your order. Orders are always based on the ISBN